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Frequently Asked Questions

How do I report a scam in Australia?

Services Australia Scams and Identity Theft Helpdesk - call 1800 941 126: Cybercrime. ReportCyber: Financial and investment scams: Australian Securities and Investments Commission: Fraud and theft: Your local police - call 131 444. In Victoria call your local police station. Image based abuse (sextortion), cyberbullying and illegal content

How much will Australians lose to scams in 2019?

Record losses expected as scammers target Australians. Australians are set to lose a record amount to scams in 2019, with projections from losses reported to Scamwatch and other government agencies so far expected to exceed $532 million by the end of the year, surpassing half a billion dollars for the first time.

How do scammers use our online services?

Scammers may request that you click on a link in an SMS or email to log on to an online service. Scammers create fake log on pages that look real. They use these sites to steal your credentials (usernames and passwords). We will never send you an email or SMS with a link to log in to our online services.

How do I know if a scam is legit?

This can help you do a quick sanity check and reframe your thinking, because some scams work by playing on your emotions. Check the scam’s legitimacy directly with the organisation it claims to be from, by using contact details sourced separately from the business’ official website (and not using any contact details from the message itself).

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