Keyword Analysis & Research: reflection in business communication
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Reflection is important in communication - an extension of listening and a key interpersonal skill. Learn how to check that messages are correctly interpreted.What is effective business communication?
Effective business communication is how employees and management interact to reach organizational goals. Its purpose is to improve organizational practices and reduce errors. The importance of business communication also lies in:Can reflection help you do a better job?
But new research demonstrates the value of reflection in helping people do a better job. A working paper by Francesca Gino and Gary Pisano of Harvard Business School, Giada Di Stefano of HEC Paris, and Bradley Staats of the University of North Carolina shows that reflecting on what you’ve done teaches you to do it better next time.How do you reflect in a speech?
Guidelines for Reflecting. Be natural. Listen for the basic message - consider the content, feeling and meaning expressed by the speaker. Restate what you have been told in simple terms. When restating, look for non-verbal as well as verbal cues that confirm or deny the accuracy of your paraphrasing.