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Frequently Asked Questions

Why choose RCN?

At RCN, we believe in value for money so you’ll find our deals highly pocket friendly. RCN offers its customers the freedom with no contract obligations so you can cancel anytime. With our renowned customer service and variety of affordable packages, it’s all up for grabs.

How long is RCN promotional offer valid for?

Offer valid only for new residential RCN customers or customers with accounts in good standing who have not had RCN service within the last 60 days. Offer expires 9/30/2022. RCN’s promotional offer extends defined, set pricing for the period of 12 months after installation. Distinct pricing exists for months 1-12.

What are the terms and conditions for RCN service offerings?

Visit www.rcn.com/hub/about-rcn/policies-and-disclaimers for additional terms and conditions. Service offerings are contingent upon RCN verification that the specific address covered by the service request is an RCN serviceable location. Prices do not include taxes, franchise fees, activation fees or surcharges.

How do I pay my RCN Bill?

Pay Your Bill Online Update Your Account Information Upgrade & Add TV Packages Watch TV on the go Confirm When Your Technician Will Arrive Sign up for Text Message Alerts About RCN


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