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Frequently Asked Questions
For others, request to use the Aetna logo. 1-800-US-AETNA ( 1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET. This is the phone number for the Corporate Contact Center. They do not have access to member accounts but they can provide Aetna Member Services contact information.Is Aetna a good health provider?
It is the nation’s third-largest provider of health insurance and related services, and provides health, dental, vision, and Medicare plans to individuals and employer groups. It has received high ratings from AM Best and the BBB. Customer feedback is generally positive. Overall, Aetna can be considered a good insurance company. Aetna Customer ReviewsHow to contact Aetna Medicare?
Aetna Medicare Complaints Medicare beneficiaries are advised to contact Aetna with their complaint by calling the phone number on their member ID card. As an Aetna member, you have the right to file a complaint about services provided by the company or file an appeal if your request for coverage was denied.