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Frequently Asked Questions

What's new on the patient gateway website and mobile app?

The Patient Gateway website and mobile app has a new look and feel. You will continue to have access to all currently available features — and can expect the following new features: Link your Mass General Brigham health records from organizations outside Mass General Brigham.

What is partners patient gateway?

Partners Patient Gateway is a secure and convenient online tool that allows patients to: Currently, most primary care physicians and many specialists at Brigham and Women’s Hospital (BWH), Dana Farber Cancer Institute (DFCI), and Massachusetts General Hospital (MGH) are using Partners Patient Gateway.

What information does the patient gateway request form ask for?

A request form asks you to provide basic information: your name, gender, birth date, telephone number, email address, home address, and your Brigham and Women’s Faulkner Hospital health care provider (s). The Patient Gateway website and mobile app has a new look and feel.

What is the patient gateway website privacy policy?

This Website Privacy Policy, along with the Patient Gateway Terms of Use and Mass General Brigham Notice of Privacy Practices will tell you what information we collect through Patient Gateway and how it is used. By using the Patient Gateway, you agree to acceptance of this Website Privacy Policy.


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