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Frequently Asked Questions

How do I create a network health account?

Step 1/ Register at login.networkhealth.com •Click Create an Accountunder the orange Log Inbutton to create your new account. Have your Network Health ID card handy, because you will need your member ID number. Step 2/ Access confirmation email

What are network health's programs for members?

Learn more about Network Health’s programs for members, including Care Management, Condition Management and Member Wellness. Refer patients to take advantage of these programs for better health outcomes and overall wellness.

How do I contact the network health ID customer service team?

You can also call the number on the back of your Network Health ID card (or 800-769-3186) to reach our local customer service team. Use Chrome, Firefox, Edge or Safari browsers for the best portal experience.

How do I Activate my Network Health ID card?

Have your Network Health ID card handy, because you will need your member ID number. Step 2/ Access confirmation email •Click Activate My Accountin your confirmation email. Make sure to do this within eight hours or your activation link will expire. If this happens, you will need to call us at 800-769-3186 to send you a new activation email.


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