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Frequently Asked Questions

Who is Medco?

MedCo is a comprehensive Revenue Cycle Management company with 28 plus years serving the healthcare industry while collecting billions of patient dollars for our client partners. MedCo offers a wide array of personnel and technical solutions to help healthcare providers achieve their financial goals.

How do I contact Medco?

CORPORATE HQ 150 West Park Loop Ste 106, Huntsville, AL 35806 Phone: 1- 844- 528- 4338 Fax: 1- 256- 971- 1516 Email: [email protected] BAD DEBT DIVISION ​ 150 West Park Loop Ste 106, ​ Huntsville, AL 35806 Phone: 1-866-661-2758 Fax: 1-877-721-7292

What do I do if I Have Issues with the provider portal?

If you experience issues with the provider portal, call Smart Data Solutions support at 855-297-4436. This is a form for NHA06, NHA07, or NHA30 policyholders who are moving from one facility to another or who are going into a facility for the first time. Staff from the facility need to submit this form.


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