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Frequently Asked Questions

What is the Itom licensing module?

The ITOM licensing module combines the information on CIs with information on customer subscriptions to produce statistics on use by individual applications.

What is Itom service management?

ITOM is a sub-discipline of IT service management (ITSM) that focuses on the operational aspects of the service lifecycle. Within the ITSM model, ITOM focuses on the behind-the-scenes service management that’s not typically visible to the end-user.

What is ServiceNow Itom?

ServiceNow ITOM enables organizations to gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend. ITOM - Enterprise IT Operations Management - ServiceNow

What is ITops and Itom?

While ITOPs refers to the roles and tasks related to IT service management, ITOM refers to the management processes and tools used to maintain a company’s technology components and computing requirements. ITOM oversees a wide range of complex and dependent technologies that all need to work together seamlessly.


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