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Use Glance for desktop sharing with QuickBooks Support experts
https://quickbooks.intuit.com/learn-support/en-us/help-article/remote-access/use-glance-desktop-sharing-quickbooks-support/L5y0gaKVZ_US_en_US
WEBFeb 14, 2024 · Learn how to use Glance to share your desktop with QuickBooks Support experts. Glance lets experts view not only QuickBooks, but your entire desktop, which helps with QuickBooks-related issues, like file uploads and migration from QuickBooks Desktop to QuickBooks Online.
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Glance
https://glance.net/visitor/start/?groupid=20113
WEBWe would like to show you a description here but the site won’t allow us.
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Starting a GlanceGuest session | Glance Help
https://help.glance.net/glance-screen-share/glance-guest/starting-session/
WEBJan 25, 2024 · Sessions started by this method can begin in either gesture-only or remote-control mode. Gesture Only Prompt: Remote Control Prompt: The agent can now view the visitor's screen. Session initiated from Salesforce. Refer to the Joining Sessions page within the Glance for Salesforce section. Session initiated from Genesys
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Using Desktop Screen Share | Glance Help
https://help.glance.net/glance-screen-share/getting-started/screenshare_using/
WEBJan 9, 2024 · If you do not want your Glance users have the option to use remote control, you can disable it in your group settings. NOTE: When remote control is active, viewers have full access to your computer. Do not leave your computer unattended while in a Glance session with remote control active.
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Use SmartLook screen share with QuickBooks Support experts
https://quickbooks.intuit.com/learn-support/en-us/help-article/remote-access/use-smartlook-share-screen-support-agents/L9qN7BuTP_US_en_US
WEBSmartLook lets QuickBooks Support experts view only your QuickBooks Online or QuickBooks Online for Accountants screen. They only have access to QuickBooks and can’t take over your desktop or mouse. QuickBooks experts also use Glance to screen share in some instances.
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Where can i get my screen share code? - Intuit
https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/where-can-i-get-my-screen-share-code/00/383086
WEBJun 3, 2019 · Employee Tax Expert. Go into your account and return (click "Pick up where I left off") Click Tax Tools on the left side (under File) Click Tools from that drop-down. Click "Share my file with Agent" at the bottom of the list on the Tools Center screen. Click OK to the dialog box. The screen-share code is the "token number" listed on the screen.
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Join a Glance Session | Glance Help
https://help.glance.net/glance-cobrowse/getting-started/join_session/
WEBMar 27, 2019 · Join a Glance Session. If you use Cobrowse as a stand-alone service without CRM integration, agents should go to: https://www.glance.net/agentjoin to join a Cobrowse session. If not already logged in, the agent will be prompted to: Log in using their Glance Address and Password.
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Desktop Screen Share Quick Start | Glance Help
https://help.glance.net/glance-screen-share/getting-started/
WEBJan 9, 2024 · An agent can pass control to customers and allow them to show their screens. Remote control can be used to navigate and manage configurations on the customer's computer. Glance Screen Share also gives agents the ability to open multiple customer sessions to work across multiple views if necessary.
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FAQs - Glance Intuit
https://glanceintuit.live/faqs/
WEBDec 13, 2023 · Glance Intuit is a powerful remote support solution that enables seamless communication and collaboration between support agents and customers. Whether you’re a seasoned user or new to Glance Intuit, this FAQ guide will help you understand the basics and get the most out of this innovative tool. Also Read: Download TurboTax.
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Glance.Intuit.com: Remote Access Quickbooks & TurboTax Support …
https://www.thevoiphub.com/tech-support/www-glance-intuit-com-remote-access/
WEBFeb 27, 2024 · Begin remote session. Pro Tip: You can see all Glance downloads that are available at https://glance.net/install/install.aspx. Here you can get the Mac, PC, Firebox or Chrome Extension if you so desire. For TurboTax Help. Go to www.turbotaxshare.intuit.com and your download should automatically begin.
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