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Frequently Asked Questions

How do I contact Centrelink?

Phone us Call us for information about payments and services for Medicare, Centrelink and Child Support. Connect with us on social media You can connect with us through our official accounts. Use our social media to ask us questions and stay up to date. Write to us Request or send us information about our payments and services in writing.

How do I do my Medicare and Centrelink business?

Self service You can do most of your Medicare, Centrelink and Child Support business with us online or by self service. Feedback We value your feedback. Make a complaint, give a compliment or offer a suggestion. Your feedback helps us improve our service. Find us Find us at one of our service centres.

How do I tell Centrelink about my employment status?

Tell Centrelink Sign in to your Centrelink online account through myGov and update your employment status. We will respond to your enquiry by email as soon as we can. If your matter is urgent, we suggest you call us. Please note we can’t pass feedback or enquiries to job seekers, employers, recruitment agencies or providers.

Is Centrelink self-service still operational?

While the self-service (MyGov) sites will remain operational, there will be some changes to Centrelink payments and opening hours. Check out the list of Centrelink phone numbers below. Watch the latest News on Channel 7 or stream for free on 7plus >> This information has been provided by the Australian Government.


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