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Frequently Asked Questions

Why can't I sign into my PSN account on my PS3?

: PS3 Why can't I sign into my PSN account on my PS3? Sony Customer support and chat are completely useless. User ID and password are correct. Sometimes this is what get. Other times, it's an error code. Go to your Sony account in a pc and generate an app password. It should be under the 2FA menu. Try signing in here and generating a password.

How do I sign in to PlayStation Network?

To sign in to PlayStation Network on PS3™ consoles or PS Vita systems, you need a Device Setup Password . Sign in to Account Management. Select Generate New Password. Write down, screenshot, or print out your Device Setup Password and save it somewhere safe. You can now use your Device Setup Password to sign in on PS3 consoles or PS Vita systems.

How do I create a new password for my PS3 account?

What can I do? You need to go to the PlayStation website, go to account settings, go to security, under 2-step verification there is "Device Setup Password" then click "Generate New Password" and then use the device password you generated instead of your actual password when signing into the PS3.

Why do I get an error code on my PS3?

User ID and password are correct. Sometimes this is what get. Other times, it's an error code. Go to your Sony account in a pc and generate an app password. It should be under the 2FA menu. Try signing in here and generating a password. PS3's and Vita's don't support text message passwords.


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